The power is off but the neighbours have it
The fault is in your installation or your service line, not in the grid. It is usually the RCD, an earth leakage or the fuse in the main service box.
Authorised low-voltage installer no. 25094
Electrical faults
in Tenerife
No power, an RCD that will not stay up, a burning smell or sockets getting hot. The first hour at home is €79; out of hours, for 24 h emergencies or on public holidays, +€21.40 per hour. 7 days a week.
Authorised installer no. 25094
Price agreed before we set off
Faults attended 7 days a week
Written help in English on WhatsApp
Clients
Businesses that already trust us
Shops, restaurants and businesses in the south of Tenerife where we have worked.
Prices
What it costs
Starting prices including IGIC, the Canary Islands tax (not VAT). The final price is agreed before we start, never after.
| Service | Price |
|---|---|
| Fault at home — first hour (Mon–Fri, 8:00–18:00) | €79 |
| Each further hour | €46.50 |
| Fault in a shop, office, warehouse or business — first hour | €96.30 |
| Fault in a business — each further hour | €56.69 |
| Fault in the service connection (supply cable, main service box, meters, rising main) — first hour | €117.70 |
| Out-of-hours, 24 h emergency or public holiday supplement — a single one, per hour | +€21.40 |
| Assessment visit and quote (deducted if you hire us) | €74.90 |
Does it fit what you need? Message us on WhatsApp
Typical cases
What we usually find
The RCD trips and will not go back up
There is an earth leakage in one of the circuits. We isolate them one by one with an insulation tester until we find the one causing it.
A burning smell or a hot socket
A loose contact or a cable that is too thin. It is the fault that causes most electrical fires, and it cannot wait.
A fault in a shop, bar or restaurant
A business without power loses money every hour. A shop, warehouse or business is €96.30 per hour, and we restore first what stops the business: cold rooms, kitchen and till.
Questions
What people ask before writing
How long does an emergency electrician take to arrive?
It depends on the area and on the day. When you write, we give you a realistic time window; we do not promise a time we cannot keep. Out of hours, at night or on a public holiday there is one supplement, +€21.40 per hour, never several added together.
Does the electricity company pay for the fault, or do I?
If the fault is before your main service box, it belongs to the distribution company. From that box inwards it belongs to the property. Measuring shows which side it is on, and we tell you.
Why does the RCD trip when nothing is plugged in?
Because the leak is in the installation, not in an appliance: damp in a junction box, a pinched cable, a water heater element that has failed. The RCD itself can also wear out. We test the insulation circuit by circuit.
Your question is not here? Message us on WhatsApp
Services
Everything we do
Electrical faults
No power, a tripping RCD, a burning smell or a consumer unit that will not reset. Attended 7 days a week.
See the serviceElectrical certificate (boletín)
The certificate (boletín) needed to connect a supply, change the account holder or increase the power.
See the serviceConsumer units and power
Replacing old consumer units, separating circuits and increasing power, with up-to-date protections.
See the serviceEV chargers
Charger installation at home, in a shared garage or in a business car park.
See the serviceSolar panels
Solar panels, self-consumption and batteries sized on your real consumption.
See the servicePreventive maintenance
Contracts for communities of owners, shops, restaurants and holiday rentals.
See the serviceAn electrical problem right now?
Tell us what is happening on WhatsApp, in English: we reply in writing and give you the price before we set off.